Frequently Asked Questions

Everything you need to know about your ORLY Beauty experience.

Are ORLY products vegan and cruelty-free?

Yes, all ORLY products are 100% vegan and Leaping Bunny certified cruelty-free. We do not test on animals and our formulas do not contain any animal-derived ingredients.

What is the '12-Free' formula?

ORLY lacquers are formulated without 12 harmful ingredients commonly found in nail polish, including Formaldehyde, DBP, Toluene, Camphor, and Parabens, ensuring a safer manicure for you.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We want you to love your purchase. If you are not satisfied, you can return your items within 30 days of purchase for a full refund or exchange, provided they are in original condition.

How can I track my order?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we ship to select international locations. Shipping rates and delivery times vary by country and will be calculated at the time of checkout.